Attention. The delivery period of the orders begins once the payment is verified as income in our current account in the case of transfer, or once the income is verified if it is by card or Paypal.
General
These General Conditions will be applicable to all Orders and / or Budgets accepted by the Client and will automatically become a Contract between the parties, beginning to govern from the moment of acceptance of the Budget and / or request for Order. The fact of accepting a Quote and / or requesting an Order implies the prior knowledge and the Client's express and unreserved acceptance of these General Conditions of Sale and Guarantee, which will govern in all its terms, unless expressly stated otherwise. either in the Order or Budget, in which case they will govern as a priority.
Orders
For the buyer, the orders are final from the moment of the advance payment.
The buyer cannot cancel the purchase or order made if the product in question is made to measure or personalized. Orders and purchases between MYGAYYO (EMPRESA ALBA NEGOCIOS DIVERSOS S.L) and its customers must always be in writing by email in order to avoid mistakes. In the case of personalized or made-to-measure items, check deadlines at info@migayyo.es. The manufacturing times for products tailored to our woodwork or upholstery workshops are always valued in business days and are approximate, may vary a few days depending on many factors.
Deliveries
Our delivery times are conditioned and subject to the re-provisioning capabilities of MIGAYYO (EMPRESA ALBA NEGOCIOS DIVERSOS S.L.), particularly for imported products. The buyer of products can cancel his order in case the delivery period indicated by email is exceeded in more than 10 days, and request the refund of the advance.
In case of having stocks, the transport times are from 2 to 8 business days for shipments to mainland Spain, starting to count once the payment is verified as income in our current account in the case of transfer, or once the income is verified if it is by card. For deliveries in the EEC, the Canary Islands, the Balearic Islands or Ceuta / Melilla, consult our Commercial Department. In the case of a delivery in a shopping center by appointment or in a pedestrian street with time restrictions, consult the deadline with our Commercial Department.
The buyer declares to have ensured that the conditions of access to the place of delivery allow the effective delivery of the product without particular equipment. In the event that the delivery requires the use of specific equipment (in particular, forklifts), the customer will have to have it operational. The merchandise will be delivered on the ground floor, being up to the client to upload it to the upper floors of buildings or premises. Delivery costs do not include assembly, plant access and unpacking. If you need these services, you can check availability and costs at info@migayyo.es. In case of unjustified refusal of receipt or absence of the buyer during two delivery appointments, the buyer must organize, at his expense and risk, the removal of the products from the transport agency designated by MIGAYYO (EMPRESA ALBA NEGOCIOS DIVERSOS SL) and its effective delivery to the desired address. In no case, the material impossibility of proceeding to the delivery of the products will allow the sale to be canceled without the agreement of MIGAYYO (EMPRESA ALBA NEGOCIOS DIVERSOS S.L.).
Shipping costs
The application of shipping rates will be made according to the corresponding range. The following tables are indicative, with the final shipping rate resulting from the most suitable option among all the figurative ranges. The system will always offer the user the available or cheapest rate at the time of purchase.
Merchandise removed by the Client
In the case of items that are removed by the client or his transport company, we have no responsibility in case of damage, breakdown or loss of the goods transported once the goods leave our facilities. In this case, the carrier / customer is obliged to carry out an external examination of the goods and their packaging. If the carrier / customer detects insufficient packaging, they can make reservations in the consignment note.
Reception
The buyer or his agent must verify the condition of the packaging and the number of packages / packages at the time of delivery. Please indicate any incident on the carrier's delivery note. All orders are reviewed twice before they leave our warehouse, but in case of not receiving the products that come in budget, in terms of quantity, color or model, the buyer will have to notify incidents to MIGAYYO as soon as possible (EMPRESA ALBA NEGOCIOS DIVERSOS SL) .by mail to info@migayyo.es and send photos of the detected anomalies. In that case we will proceed to the withdrawal of the items sent by mistake and to the shipment of the correct items and all these steps will be free by the buyer. The buyer agrees not to throw away the packaging of his products until he has verified the order is correctly delivered in terms of models, sizes and colors.
Product defects
In case of apparent defect or non-conformity of the product delivered with the technical characteristics of the ordered product, the buyer has a period of two months from delivery, to notify MIGAYYO (EMPRESA ALBA NEGOCIOS DIVERSOS SL) of such problems by email. to info@migayyo.es and send photos of the defects or anomalies detected; after this period, no claim will be taken into account. In case of defect or non-conformity of the product with the technical characteristics, the seller must proceed with the repair, replacement, price reduction or termination of the contract, procedures that will be free for the buyer.
In case of return, we recommend not to throw away the packaging of your products until you check that they are in perfect condition and verify that all the products match the ones you ordered. If the customer does not return the product in the same original packaging, the good may suffer a depreciation.
MIGAYYO (EMPRESA ALBA NEGOCIOS DIVERSOS S.L.) will manage the withdrawal of the product due to change always before the delivery of the new one. Once the product to be exchanged or paid arrives at the facilities of MIGAYYO (EMPRESA ALBA NEGOCIOS DIVERSOS S.L.) and its status is verified, the payment or shipment will be made according to what has been agreed with the client in each case.
Warranty
Extension: The products are guaranteed against any defect in material or manufacturing, for two years from the date of delivery or taking of the products. By virtue of this guarantee, MIGAYYO (EMPRESA ALBA NEGOCIOS DIVERSOS S.L.) undertakes, as it decides, to replace, repair or refund the product recognized as defective for its services.
Exclusion: Damages and defects caused by normal wear and tear or an accident due to an external factor (incorrect assembly, faulty maintenance, improper use, natural catastrophe, etc.) or due to a modification of the product are excluded from this guarantee, not foreseen or specified by MIGAYYO (EMPRESA ALBA NEGOCIOS DIVERSOS SL).
In case of professional use, consult the guarantee with our commercial service at info@migayyo.es
Right of withdrawal
The consumer and user will have a period of fourteen calendar days (14 days) to exercise the right of withdrawal from receipt of the order. If you want to return or exchange any item, you must contact us within the established period of 14 calendar days from delivery by email, indicating the items to be returned or exchanged and the order number, all in their original packaging. As long as the returned products are in perfect condition.
Once the articles are reviewed in our facilities, Migayyo will contact you.
You must send the corresponding bank documentation to prove that the destination account of the subscription and the invoice is in the same name or company name. No changes or returns may be made for products manufactured with special or personalized measures according to the Customer's specifications, except for those that are defective or incorrectly supplied. MIGAYYO (EMPRESA ALBA NEGOCIOS DIVERSOS S.L.) will make the refund to the consumer of the total amount of the purchase by bank transfer, less the return shipping costs.
In the event that the contract price has been financed, the exercise of the financing right will in turn lead to the resolution of the credit without any penalty being applied to the consumer.
In case the consumer wants to exercise his right of withdrawal, he can send an email to info@migayyo.es and send the document that proves said withdrawal.
If the client does not return the product in the same original packaging, the good may suffer a depreciation corresponding to the cost of the cardboard boxes / pallets plus their shipping costs.
Data Protection
In compliance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, we inform you that the data you provide will be incorporated and will be treated in the files owned by ALBA NEGOCIOS DIVERSOS, S.L. in order to be able to provide you with our services, as well as to keep you informed about issues related to the Company's activity. ALBA NEGOCIOS DIVERSOS, S.L. undertakes to treat confidentially the personal data provided and not to communicate or transfer said information to third parties. Likewise, we inform you of the possibility that you have to exercise the rights of access, rectification, cancellation and opposition of your personal data in person at the offices of ALBA NEGOCIOS DIVERSOS, S.L. Accompanying a copy of the DNI, or by post addressed to: Calle Gaviota, 3 Bajo D - 41006-Sevilla
Jurisdiction
For any question arising from the interpretation of this document and the commercial relations between the current parts thereof, express submission is established to the Courts of the user's domicile, as well as to their Hierarchical Superiors.
Migayyo.es/com
ALBA NEGOCIOS DIVERSOS, S.L .. Calle Gaviota, 3 Bajo D, 41006-Sevilla Tel: 955226137 Mercantile Registry of Seville at Folio 127, Volume 6515, Sheet SE-116937, with C.I.F. number B-90366782